A company’s IT department plays a fundamental role in the organization’s daily-routine. Because so many organizations are reliant on technology, having a team to address issues as they arise is critical. Not doing so can lead to downtime, a frustrated workforce, and lost profit. Sometimes though, even on-site IT departments don’t have all the answers, and it’s for this reason companies will seek to outsource. If you’ve considered it, here are six reasons which might indicate it’s time to outsource your IT services.
1 – Recurring problems
One of the biggest signs outside expertise is needed is when problems, big or small, continue to happen. It demonstrates current staff lack the know how to solve deep rooted issues or just can’t come up with an answer. Third party IT sources work with multiple companies and specialize in IT solutions, so they’re more reliant in delivering creative answers to frustrating problems.
2 – 24/7 feedback and communication
Physical limitations mean your IT team can’t always be on the job. Naturally so, everyone takes time off for various reasons. But, if you can’t get in touch with veteran staff, your company is left in a rut. Outsourced IT however is always on call and available to remedy issues, regardless of location or time of day.
3 – Reduced costs
One of the major reasons a business chooses to outsource, cutting down on costs is another benefit. You only pay fees related to the third party, and won’t need to hire/train new staff if the need arises. Not to suggest having no physical staff is ideal, but minimizing certainly saves money.
4 – Increased production
Heavy IT maintenance costs are a thing of the past with a good third party. Therefore, much of this overhead can be used to improve current or future infrastructure. With less concern about IT issues as they crop up, your business can focus on maintaining goals, which ultimately leads to productivity and efficiency.
5 – External resources
Third-party IT services aren’t limited to just handling infrastructure. In many cases, depending on the provider, outsourcing IT can give your business access to the latest information in hardware/software. Third parties can make suggestions for upgrades based on current resources, or create road-map goals to increase production over time. In some cases, third parties handle global markets, meaning those same resources can be made available to your business.
6 – Reduction risk
The last reason we’ll list is a reduction in downtime. Disaster recovery is a specialty of outsourced companies, who can handle critical situations in a timely manner. If one of your communication centers goes down, for example, some third parties can offer their own backups or answer the calls themselves. Essentially, they can fill in for services lost in dire straits, allowing your company continued functionality.
Sometimes it’s best to focus on internal expertise, and that’s not always related to IT. If your business suffers from technology related problems on a consistent basis, it might be time to look into outsourcing. For more information about outsourced IT services, contact Stratosphere Networks today. Our experienced IT professionals will help determine what your business may need. Call today at (877)599-3999 or fill out our contact form.